Connected AI for aircraft maintenance
Your maintenance shop’s AI assistant.
Ask about an airplane, find the supporting records and manuals, and get help moving the work forward.
Ask Macck
Two items remain open on WO10532. The tire is on hand; the recurring rough-mag squawk needs diagnosis.
Ready · part on hand
Left main tire replacement
Tire in stock. Replacement still open.
Blocked · diagnosis pending
Recurring rough-mag squawk
Diagnosis pending. Review previous repairs.
Similar squawk recorded on two earlier visits.
Sample source excerpts
Work order 10532
Sample excerpt: N418SR · open items: left main tire replacement; #1 mag rough on run-up. Diagnosis pending for the rough-mag item; no replacement part specified. Both items remain open.
Inventory
Sample excerpt: Sample tire stock entry: quantity available 1. This entry records stock only, not installation or completion.
Prior work orders
Sample excerpt: N418SR · earlier visit: rough-mag squawk; plugs cleaned and run-up checked. Later visit: same squawk; mag timing checked. Neither entry records a root cause.
See Macck work
Pick a question. See the answer and where it came from.
Sample aircraft and sample data. Not connected to live shop systems.
Ask Macck
Mean cylinder temperature falls as manifold pressure drops during descent.
Mean CHT falls from 360°F to 238°F while manifold pressure falls from 23 to 14 inHg.
30
flights compared
6
cylinders reviewed
4 min
descent
30-flight descent summary
| Cylinder | Avg descent CHT (°F) | Lowest descent CHT (°F) |
|---|---|---|
| No. 1 | 280 | 224 |
| No. 2 | 294 | 234 |
| No. 3 | 286 | 220 |
| No. 4 | 293 | 231 |
| No. 5 | 283 | 217 |
| No. 6 | 279 | 226 |
Related maintenance records
- Record
- 50-hour visit
- What it shows
- Repeated low-CHT complaint
- Connection
- Matches the flight-data review
- Record
- Previous squawk
- What it shows
- Cylinder 3 cooler than peers
- Connection
- Historical context
- Record
- Continued item
- What it shows
- RH baffle crack
- Connection
- Replacement part: 1 on hand
| Record | What it shows | Connection |
|---|---|---|
| 50-hour visit | Repeated low-CHT complaint | Matches the flight-data review |
| Previous squawk | Cylinder 3 cooler than peers | Historical context |
| Continued item | RH baffle crack | Replacement part: 1 on hand |
Related records surfaced together; not a causal diagnosis.
1Pilot report
Low CHT in descent
2Flight-data pattern
Coordinated cooling with lower manifold pressure
3Linked records
Maintenance and parts records surfaced together for review
Representative sample · adapted from a reviewed Macck workflow
Sample source excerpts
Pilot squawk & work-order note
Sample excerpt: Pilot report: cylinder head temperatures read low during descent. Work-order note: review engine data for the reported descent before deciding next steps.
Engine-data summary
Sample excerpt: 30-flight descent summary (cylinder / avg / lowest °F): 1: 280 / 224; 2: 294 / 234; 3: 286 / 220; 4: 293 / 231; 5: 283 / 217; 6: 279 / 226. Reported descent, minutes 0–4: mean CHT 360, 338, 302, 266, 238 °F; manifold pressure 23, 21, 18, 15, 14 inHg.
Maintenance & parts records
Sample excerpt: Sample 50-hour visit note: low-CHT complaint during pre-takeoff and descent; earlier note of cylinder 3 cooler than peers; complaints confirmed in the data. Sample continued item: RH baffle crack, replacement part 1 on hand. No record links the baffle to the cooling.
Review scope
Sample excerpt: Workflow: compare the squawk against 30 flights; summarize each cylinder; align CHT, manifold pressure, RPM, EGT and fuel flow for the reported descent; connect the findings to a maintenance review. Values shown are representative samples.
What Macck helps with every day
Everyday shop work, with the sources attached.
Find answers with supporting sources
Ask about an airplane and get an answer that shows the records and manuals it came from.
Check open work and parts
See what is open on a work order, what parts are on hand and what is still outstanding.
Prepare drafts for technician review
Turn completed work into draft paperwork and customer summaries your team reviews and edits.
How it works · Connected systems
Your systems, connected through one conversation.
Ask in plain language
Type it or say it — at the aircraft, at the desk or from your phone.
Macck works across your systems
It reads the right sources, follows the leads and reconciles what it finds.
Answer with evidence
Sources, revisions and effectivity shown. Anything written back is drafted for review.
What Macck reads from
Macck shows its work.
For the shop · At the parts desk
Check stock, floor inventory and OEM availability.
Ask what has not moved in two years and Macck settles what “used” means — issued to a work order, not an adjustment or a counter sale — then returns the part numbers with quantity, bin and cost.
- Part
- 12345 · Main wheel tire
- Stock
- 2
- Floor
- 1
- OEM
- 14
- Macck
- Reserve 2 — N123AB
- Part
- AA48110 · Oil filter
- Stock
- 6
- Floor
- 2
- OEM
- 48
- Macck
- Reserve 3 — 50-hour visits
- Part
- 452-0133 · ELT battery
- Stock
- 1
- Floor
- 0
- OEM
- 12
- Macck
- Reserve 1 — N456CD
- Part
- MS21044N4 · Self-locking nut
- Stock
- 18
- Floor
- 4
- OEM
- 246
- Macck
- Reserve 12 — wheel work
- Part
- RG24-15 · Main battery
- Stock
- 0
- Floor
- 0
- OEM
- 5
- Macck
- Hold — test first; N789EF
- Part
- AN960-416 · Flat washer
- Stock
- 42
- Floor
- 8
- OEM
- 500+
- Macck
- Reserve 16 — scheduled work
“Do we have this part number, and where is it?”
On hand, bin and condition.
“What aircraft did we use this on last?”
Work order, tail and date.
“Is there an alternate listed anywhere?”
What the records list, plus candidates marked unverified.
“What are we waiting on for N123AB?”
Parts on order against the open work orders.
For the shop · At the front desk
The schedule, the open work and the paperwork — answered together.
Open squawk
Hard start reported, still open
Aircraft schedule
Booked flights across the week
Prior maintenance
What was already tried on this aircraft
Technician availability
Your shift, not the shop’s hours
Upcoming inspection
An inspection block already on the books
Sample scheduling records
Tue
3 hr
8–11 a.m.
Wed
2 hr
11 a.m.–1 p.m.
Thu
6 hr
8 a.m.–2 p.m.
Recommended window
Fri
8½ hr
8 a.m.–4:30 p.m.
It flies again Saturday at 7 a.m. and has an inspection block the following week. Budget 2–3 hours to troubleshoot, based on prior labor in these sample records. Tuesday’s 3-hour window can fit that estimate; Wednesday’s 2 hours may not. Thursday’s 6 hours is recommended for more diagnostic buffer; Friday is another option. Neither changes next week’s inspection block. These are planning windows, not a promise of completion or release before the flight.
Sample open work: four airframes. Two waiting on the same placard.
- Aircraft
- N123AB
- WO
- 10318
- Continued item
- Breaker panel placard delaminating
- Status
- Parts on order
- Labor
- 0.6 hr
- Aircraft
- N456CD
- WO
- 10344
- Continued item
- Breaker panel placard delaminating
- Status
- Parts on order
- Labor
- 0.4 hr
- Aircraft
- N789EF
- WO
- 10361
- Continued item
- Bolster trim inlay cracked
- Status
- Parts on order
- Labor
- 1.2 hr
- Aircraft
- N202GH
- WO
- 10377
- Continued item
- Starter ring gear chipped
- Status
- Monitor
- Labor
- 0.8 hr
In the technician’s own words, with the corrective action and a link straight back to each work order. Two airframes are waiting on the same placard — a pattern that only shows up when the items are read together.
Airframe
DraftRemoved and replaced main wheel tire, serviced to specification. Ops check good.
Unsigned · for review
Engine
DraftReplaced oil filter, cut and inspected, no metal found. Leak check good.
Unsigned · for review
Propeller
DraftInspected blades and spinner, no defects noted at this inspection.
Unsigned · for review
For shops · Engine and flight data
Macck brings engine and flight data into maintenance and troubleshooting.
Line up a squawk with the flights it describes, compare every cylinder across recent flights and carry the result into the work-order review.
What does the flight data show about this low-CHT squawk?
Mean cylinder temperature falls as manifold pressure drops during descent.
Mean CHT falls from 360°F to 238°F while manifold pressure falls from 23 to 14 inHg.
30
flights compared
6
cylinders reviewed
4 min
descent
30-flight descent summary
| Cylinder | Avg descent CHT (°F) | Lowest descent CHT (°F) |
|---|---|---|
| No. 1 | 280 | 224 |
| No. 2 | 294 | 234 |
| No. 3 | 286 | 220 |
| No. 4 | 293 | 231 |
| No. 5 | 283 | 217 |
| No. 6 | 279 | 226 |
Related maintenance records
- Record
- 50-hour visit
- What it shows
- Repeated low-CHT complaint
- Connection
- Matches the flight-data review
- Record
- Previous squawk
- What it shows
- Cylinder 3 cooler than peers
- Connection
- Historical context
- Record
- Continued item
- What it shows
- RH baffle crack
- Connection
- Replacement part: 1 on hand
| Record | What it shows | Connection |
|---|---|---|
| 50-hour visit | Repeated low-CHT complaint | Matches the flight-data review |
| Previous squawk | Cylinder 3 cooler than peers | Historical context |
| Continued item | RH baffle crack | Replacement part: 1 on hand |
Related records surfaced together; not a causal diagnosis.
1Pilot report
Low CHT in descent
2Flight-data pattern
Coordinated cooling with lower manifold pressure
3Linked records
Maintenance and parts records surfaced together for review
Representative sample · adapted from a reviewed Macck workflow
Squawks against flight conditions
Match what the pilot reported to the exact phase of flight in the engine data.
Every cylinder, many flights
Compare averages and lows across recent flights instead of a single snapshot.
Into the maintenance review
Surface related visit notes, earlier squawks and open items with parts on hand.
For shops · Paperwork
Prepare drafts for technician review.
Macck drafts a branded customer email from the completed work order, in your shop’s letterhead. Your team reviews and edits it before anything goes out. Sign-off and airworthiness decisions stay with your technicians.
Ask Macck
Sample service-center branding
Maintenance communication
Your annual inspection summary
Hi there,
The annual inspection on N123AB (work order WO10412) is complete. Here is a quick summary of the visit.
Completed work
| Item | Status |
|---|---|
| Annual inspection | Recorded complete |
| Main tire | Replaced |
| Oil filter | Replaced |
What we’re reviewing
The visit notes record one cylinder running warmer than the others. Our technicians are reviewing that finding and will follow up with you on next steps.
Questions? Just reply to this email.
Thanks for flying with us.
Sample Service Center
Aircraft maintenance · representative branding for demonstration
Drafted from work-order records · ready for shop review
For shops · Monitoring
Schedule alerts, reports and reminders.
Sample scheduled report
- Finding
- Grounding squawk · brake leak
- Aircraft
- N123AB
- Record
- WO 10318
- Finding
- Due within 10 hours · 100-hour
- Aircraft
- N456CD
- Record
- Compliance
- Finding
- Waiting on parts · placard
- Aircraft
- N789EF
- Record
- WO 10361
Say what to watch
A condition, a report or a reminder, in plain language.
Macck checks it
Live sources, on the schedule you set.
People get the result
Linked findings by email or notification.
Each finding carries its record
Open the work order, compliance item or aircraft page directly.
For shops
Bring the hardest question your shop asked this week.
Show us the question. We’ll walk through how Macck answers it and where each part of the answer came from.